About our privacy policy
Scenery Workshop BV cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Scenery Workshop BV. The effective date for the validity of these conditions is 01/06/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.
E-commerce software
LightSpeed
Our webshop is developed with software from Lightspeed. Personal data that you make available to us for the benefit of our services will be shared with this party. Lightspeed has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Lightspeed is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Lightspeed reserves the right to share collected data within its own group in order to further improve the service.
Abandoned cart
We collect personal data, such as email, invoice and shipping address and telephone numbers. Our primary goal in collecting personal data is to let you as a visitor experience a smooth, efficient and personalized shopping experience. For example, we contact customers who have left their shopping cart to see if there was a problem. This process is carried out by the company Reloadify. Reloadify does not share data with external parties.
Web hosting
Triple Interactive
We purchase web hosting and e-mail services from Triple Interactive. Triple Interactive processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Triple Interactive has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Triple Interactive is obliged to maintain confidentiality on the basis of the agreement.
Email and mailing lists
Reloadify
We send our e-mail newsletters with Reloadify. Reloadify will never use your name and email address for its own purposes. At the bottom of every e-mail sent automatically via our website you will see the 'unsubscribe' link. You will no longer receive our newsletter. Your personal data is stored securely by Reloadify. Reloadify uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. Reloadify reserves the right to use your data to further improve the service and to share information with third parties in this context.
LightSpeed
We use the services of LightSpeed for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. LightSpeed does not have access to our mailbox and we treat all our e-mail traffic confidentially.
Triple Interactive
We use the services of Triple Interactive for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Triple Interactive does not have access to our mailbox and we treat all our e-mail traffic confidentially.
Dyvelopment - back in stock emails
We collect personal data, such as email, invoice and shipping address and telephone numbers. Our primary goal in collecting personal data is to let you as a visitor experience a smooth, efficient and personalized shopping experience. For example, we contact customers who have left their shopping cart to see if there was a problem.
Payment processors
Buckaroo
To handle (part of) the payments in our webshop, we use the Buckaroo platform. Buckaroo processes your name, address and residence details and your payment details such as your bank account or credit card number. Buckaroo has taken appropriate technical and organizational measures to protect your personal data. Buckaroo reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Buckaroo's services for which they engage third parties. Buckaroo does not store your data longer than permitted by the legal terms.
PayPal
To process (part of) the payments in our webshop, we use the PayPal platform. PayPal process your name, address and residence details and your payment details such as your bank account or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal data. PayPal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. PayPal the event of an application for a deferred payment (credit facility), you will share personal data and information relating to your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of PayPal's services for which they engage third parties. PayPal does not store your data longer than permitted by the statutory terms.
Reviews
Yotpo
We collect reviews via the Yotpo platform. If you leave a review via Yotpo, you are obliged to provide your name and e-mail address. Yotpo shares this information with us so that we can link the review to your order. Yotpo also publishes your name on its own website. In some cases, Yotpo may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with Yotpo. They only use this information for the purpose of inviting you to leave a review. Yotpo has taken appropriate technical and organizational measures to protect your personal data. Yotpo reserves the right to engage third parties for the provision of the service, for which we have given Yotpo permission. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which Yotpo engages third parties.
Loyaltyprogram
Yotpo
You earn value points (Insiders) through our Scenery Workshop BV Insiders Club. If you make a purchase in our webshop, Yotpo converts this amount into points, with which you can get a discount or special products. To do this, please share your name and email address with Yotpo. Yotpo shares this information with us so that we can link the discount to your order. Yotpo also publishes your name and place of residence on its own website. Yotpo has taken appropriate technical and organizational measures to protect your personal data. Yotpo reserves the right to engage third parties for the provision of the service, for which we have given Yotpo permission. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which Yotpo engages third parties.
Shipping and logistics
Picqer via DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of Picqer, which DHL then uses to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with Picqer and DHL. Picqer and DHL only use this information for the purpose of executing the agreement. In the event that Picqer and DHL engage subcontractors, Picqer and DHL will also make your data available to these parties.
Invoicing and accounting
Exact
For our records of our administration and accounting, we use the services of Exact. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. For our records of our administration and accounting, we use the services of Exact. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is transmitted and stored in a protected manner. Exact is obliged to maintain confidentiality and will treat your data confidentially. Exact does not use your personal data for purposes other than those described above.
Comptiz
For our records of our administration and accounting, we use the services of Comptiz. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. For our records of our administration and accounting, we use the services of Comptiz. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is transmitted and stored in a protected manner. Comptiz is obliged to maintain confidentiality and will treat your data confidentially. Comptiz does not use your personal data for purposes other than those described above.
External sales channels
Google Ads
We sell (part of) our articles via the Google Ads platform. If you place an order via this platform, Google Ads will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Scenery Workshop BV can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed and that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.
Rectificatierecht
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf at the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Scenery Workshop BV. If you object, we will immediately cease the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies - Analytics
Google Analytics
Through our website, cookies are placed from the American company Google, as part of the "Analytics" service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products. It links analytical data to user ID such as orders and page visits. Validity of this cookie is 2 years
Cookies - Marketing
Google Adsense - Validity of the cookies is 3 months
Used by Google AdSense for experiments with the efficiency of ads on different websites on which their services are used.
Bing Ads - Validity of the cookies is 1 year
Collect user information for the purpose of displaying better and more relevant advertisements.
Google Ads - Validity of the cookies is 13 months
Collect user information for the purpose of displaying better and more relevant advertisements and retargeting users
Facebook Pixel - Validity of the cookies is 1 year
Determines which products the user sees so that the website can promote related products.
Third-party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Belco - Validity of the cookies is 1 year
Similar Audiences in Google Ads (Google Ireland Limited)
Lookalike Audiences is an advertising and behavioral targeting service provided by Google Ireland Limited that uses remarketing data from Google Ads to show ads to Users with similar behavior to Users already on the remarketing list due to their previous use of this Website.
Based on this data, personalized ads proposed by Similar Audiences in Google Ads are shown to Users.
Processed Personal Data: Usage Data; trackers
Processing location: Ireland
Google Ads conversion tracking (Google Ireland Limited)
Google Ads conversion tracking is an analytics service provided by Google Ireland Limited that links data from the Google Ads advertising network with actions performed by this Website.
Processed Personal Data: Usage Data; trackers
Processing location: Ireland
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
Contact Information
Scenery Workshop BV
Grootstalselaan 46
6533 KK Nijmegen
Nederland
T (024) 737-0271
E [email protected]
Contact person for privacy matters
Patrick van der Heijden
Last update 26-09-2023